Overview

Chat.io - multichannel chat platform that gives businesses the ability to talk to their website visitors, answer their queries and turn them into paying customers. With chat.io, you can expand the channels through which customers can engage with you - website, SMS, email or social media platforms.

It immediately connects and allows to assist customers in real-time. Each user can handle multiple conversations simultaneously. You are able to use predictive text suggestions and send canned responses to questions which are asked on a repetitive basis so your response time is increased which gives the customer a better experience and boosts sales.

Specifications

  • Number of Users: 1, 2-9, 10-49, 50-99, 100-499, 500-999, 1000+
  • Sessions: Small - Less than 10K, Medium - Less than 25K, Large - Less than 50K, Extra Large - Less than 100K, Enterprise - 100,000+
  • Pricing: Free Trial
  • Device Supported: Web Based (OS Agnostic), Android, Iphone, Desktop

Benefits

From answering support queries to onboarding new customers, it can be used to facilitate every aspect of running a business.

Media

Alternatives COMPARE
  • Bazaarvoice Express

    Bazaarvoice Express is an affordable, enterprise-class customer review solution that makes sharing their insights simple...

  • TeamSupport

    TeamSupport is a leading B2B customer support software solution. ..

  • Answerbase

    Answerbase is a Q&A platform that lets users ask questions, browse related question-and-answer content and receive answers. ..

  • Scorebuddy

    Scorebuddy is call center quality assurance software allowing users to monitor customer service with quality scorecards. ..

  • See More

Avg. Rating

  • Overall
    ( 0 )
  • Ease of Use
    ( 0 )
  • Quality
    ( 0 )
User Reviews ( 0 ) WRITE A REVIEW