Chat.io - multichannel chat platform that gives businesses the ability to talk to their website visitors, answer their queries and turn them into paying customers. With chat.io, you can expand the channels through which customers can engage with you - website, SMS, email or social media platforms.
It immediately connects and allows to assist customers in real-time. Each user can handle multiple conversations simultaneously. You are able to use predictive text suggestions and send canned responses to questions which are asked on a repetitive basis so your response time is increased which gives the customer a better experience and boosts sales.
From answering support queries to onboarding new customers, it can be used to facilitate every aspect of running a business.