Sprinklr's Social CRM and Social Governance modules can be used to manage all your social profiles from one single platform. The Social Engagement product by Sprinkl can be used to monitor and respond to the high volume of conversations happening across multiple social media channels. Separate message traffic into queues and set workflows to route conversations to the right teams. Tag messages using custom macros and rules and view conversation threads.
With Sprinklr, brands can truly know their customers – not as data points, but as people. With deeper, richer context across touchpoints, organizations can seamlessly craft meaningful experiences customers will want to share with others.