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3,893
1,825
The Wild Apricot membership and content management software solution is a cloud-based SaaS geared towards smaller associations, clubs, and non-profit organizations. It’s an all-in-one CMS tool for organizations that have been cobbling together management tools such as Excel, Outlook, and WordPress to manage themselves and their content. A big chunk of its functionality is centered on membership management.
Most users highlight that the system is easy to use, and that the support offered to customers is very good and responsive to customer feedback and suggestions. Users especially appreciate the member management and event registration management features because of how comprehensively it handles the entire process. Users describe the processes as exhibiting smooth flow from start to finish.
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The event management tool is easy to use and gives us real time views of registrations, status of member, payment information and historical data along side event details in one page view.
Likes : The event management tool is easy to use and gives us real time views of registrations, status of member, payment information and historical data along side event details in one page view.
Dislikes : We are at the break-point on member records and must delete member names in order to stay below threshold. Would be nice to have narrower price breakpoints.
Problems & Benefits : We needed a cost effective way to create and maintain a branded website that allowed us to communicate the benefits of membership, describe upcoming events, and allow registration for those events. We also needed to maintain membership records and the ability to communicate to our members through individual and batch e-mail. And, of course, we needed a way to collect payment for these initiatives. Wild Apricot software gives us the flexibility to do all these things in one place with relative ease.
Tools/Features Used : We used the website builder, membership record management tools, event management tools, payment collection interface and e-mail tools.
Switched to Wild Apricot? No
Wild Apricot Headed in Right Direction? Yes
Recency of Experience : Less than 6 months
Recommendations to Others : I would highly recommend Wild Apricot as a cost effective way for small to mid-size non-profit organizations to manage their membership, communication and payment functions. Flexible, easy to use and the vendor is very responsive.
Other Comments : N/A
N/A
Mitzi P.
Jun 14, 2016